What is Rapport Agent?

Rapport Agent is an AI-powered conversational agent for home service businesses. It helps respond instantly to inbound leads, qualify inquiries, and book appointments using natural, human-like conversations.

Who is Rapport Agent for?

Rapport Agent is built specifically for local home service businesses that receive inbound leads through their website. This includes:

  • ✓HVAC companies
  • ✓Plumbers
  • ✓Electricians
  • ✓Roofers
  • ✓Landscapers
  • ✓Pest control services
  • ✓Garage door companies
  • ✓Appliance repair
  • ✓Pool service companies
  • ✓Painters
  • ✓Flooring contractors
  • ✓Window installers

What problem does Rapport Agent solve?

Home service businesses lose leads because they cannot respond fast enough. Research shows that 78% of customers hire the first company that responds to their inquiry.

Rapport Agent solves four critical problems:

Problem: Missed calls and inquiries

Solution: Responds to every website visitor instantly, 24/7

Problem: Slow response times

Solution: Engages leads within 5 seconds, any time of day

Problem: Unqualified leads wasting time

Solution: Asks qualifying questions before booking appointments

Problem: Lost after-hours revenue

Solution: Works nights, weekends, and holidays without extra staff

How is Rapport Agent different from other chatbots?

Rapport Agent focuses on rapport-first conversations rather than robotic, scripted responses. Key differences include:

  • →Industry-specific training: Each agent is trained on the specific terminology, questions, and workflows of its home service category.
  • →Natural conversation flow: Uses AI to have human-like conversations, not rigid decision trees.
  • →Lead qualification built-in: Asks the right questions to determine if a lead is qualified before booking.
  • →Direct calendar integration: Books appointments directly on your calendar without manual follow-up.
  • →No human operators required: Fully automated, works 24/7 without staffing costs.

How does Rapport Agent work?

  1. 1You choose an agent trained for your specific service (HVAC, plumbing, roofing, etc.)
  2. 2We install a small code snippet on your website (takes 10 minutes)
  3. 3The agent engages visitors, asks qualifying questions, and books appointments
  4. 4You receive notifications and calendar invites for qualified leads

Quick Facts About Rapport Agent

Type
AI-powered conversational agent (not a chatbot, not a call center)
Availability
24 hours a day, 7 days a week, 365 days a year
Industries
27 home service categories including HVAC, plumbing, electrical, roofing
Agents available
596+ pre-trained agents for specific services
Setup time
Live within 24 hours
Integration
Works with existing calendars, CRMs, and scheduling tools

See Rapport Agent in action

Book a 15-minute demo to see how Rapport Agent works for your specific business.